Help and support
Stuck, or something’s wrong? Email hello@munchmiles.app and a person will answer, usually within a day or two.
Reach us
Email hello@munchmiles.app about anything: a problem, a question about your account or your data, or something you’ve seen that shouldn’t be there.
Signed in, you can also use Feedback to tell us what’s broken or what you wish MunchMiles did.
Signing in
- Enter your email on the sign-in page and tap the link we send you. No password needed. Check your spam folder if it doesn’t arrive within a few minutes.
- You can also continue with Apple or Google, where offered.
- In the app, the link in the email should open the app. If it opens Safari instead, copy the link and paste it on the app’s “Check your email” screen.
Reporting and blocking
- On a photo, choose Report this photo. It’s hidden from everyone but its author while we review it.
- On a meal, choose Report this meal; on someone’s profile, Report. We review every report within 24 hours, and remove content or suspend accounts that break the Terms of use.
- To stop someone seeing your things and you seeing theirs, block them from their profile or from Community → People.
- For anything urgent, email hello@munchmiles.app.
Privacy and your account
- Choose who sees your profile, meals, photos and ratings in Settings, and change any single meal or photo on the meal itself.
- Delete your account any time in Settings → Delete account. It permanently removes your meals, photos and ratings.
- MunchMiles is for people 13 and older. Sharing publicly needs a saved birthday showing you’re 18 or older; members under 18 can share with friends and groups, never publicly.
- Read the full Privacy policy.